Your Privacy Matters

At Evro, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or purchase our mist cooling systems and related products.

Information We Collect

When you visit our website, place an order, or contact us, we may collect personal details such as your name, phone number, email address, shipping address, and payment information. We may also collect basic technical information like your browser type, device, and IP address to help us improve how our website works and to keep it secure.

How We Use Your Information

We use the information you provide to process your orders, arrange delivery, respond to your inquiries, and keep you updated on order status. We may also use your contact details to send you offers, product updates, or seasonal promotions, but only if you choose to receive them. We never sell or rent your personal information to third parties.

Payment Information

All payments made through our website are processed securely. We do not store your full card or banking details on our servers; this information is handled directly by our trusted payment partners under their own security standards.

Sharing of Information

We only share your information with trusted parties when necessary to complete your order, such as courier and logistics partners for delivery, or service providers who help us run our website and operations. We do not share your personal data with any outside party for marketing purposes without your consent.

Cookies and Website Data

Our website may use cookies to improve your browsing experience, remember your preferences, and understand how visitors use our site. You can disable cookies through your browser settings at any time, though some features of the website may not work as intended if you do.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or loss. While no system can guarantee complete security, we continuously work to keep your data safe and only retain information for as long as necessary to serve you.

Your Rights

You have the right to ask us what personal information we hold about you, request corrections, or ask us to delete your data, subject to any legal or operational requirements. You can reach out to us anytime using the contact details below to make such a request.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, so we encourage you to check back periodically.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us at [email protected] or call us at 0304 862 6846 / 0329 011 6656. You can also find us at Shaheenabad, Gujranwala, Pakistan.