Privacy Policy | Evro.pk

WHO WE ARE

Our website address is: https://evro.pk

We are an online store based in Pakistan, selling bird feeders, mist cooling systems, and poultry-related products. We are committed to protecting the privacy of our customers and website visitors.

WHAT PERSONAL DATA WE COLLECT AND WHY

When you place an order on our website, we collect the following information:

Full Name
Email Address
Phone Number
Delivery Address
Payment Method (Cash on Delivery only — no card or bank details are stored)

This information is collected solely for the purpose of processing and delivering your order, and for sending you order-related updates via WhatsApp or email.

We do not use your personal information for marketing, newsletters, or promotional messages. You will only be contacted regarding your order status, dispatch updates, or delivery confirmation.

COMMENTS

When visitors leave comments on our site, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After approval, your profile picture may be visible to the public alongside your comment.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

ANALYTICS AND TRACKING TOOLS

Our website uses the following tools to understand how visitors use our site and to improve your experience:

Google Analytics — Tracks website traffic and visitor behavior.
Facebook Pixel — Helps us understand the effectiveness of our Facebook ads.
TikTok Pixel — Helps us understand the effectiveness of our TikTok ads.
Microsoft Clarity — Records session data and heatmaps to help us improve website usability.

These tools may collect anonymized data such as your IP address, browser type, pages visited, and time spent on the site. This data is used for internal analysis only and is not sold to any third party.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles and pages on this site may include embedded content such as videos, images, or articles from other websites. Embedded content from other websites behaves in the exact same way as if you had visited those websites directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including if you have an account and are logged in to that website.

WHO WE SHARE YOUR DATA WITH

We only share your personal data with the following parties:

TCS Courier and Leopards Courier — Your name, phone number, and delivery address are shared with our courier partners solely for the purpose of delivering your order.

We do not sell, rent, or trade your personal information with any other third party.

If you request a password reset, your IP address will be included in the reset email.

HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them in a moderation queue.

For customers who register on our website or place orders, we store the personal information provided in their profile or order indefinitely for record-keeping and order history purposes.

All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have placed an order or left a comment, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

WHERE YOUR DATA IS SENT

Visitor comments may be checked through an automated spam detection service.

Customer order data (name, address, phone number) is shared with TCS Courier and Leopards Courier for delivery purposes only. No data is transferred outside of Pakistan.

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:

Email: info
Website:
WhatsApp: +92-XXX-XXXXXXX

We will respond to all privacy-related inquiries within 3 working days.